Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 121 to 140 of 930

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-212	1.1. Export subsidies A9: SPS measures n.e.s.	2009-07-27	Lesotho: Ministry of Trade	Zimbabwe	Resolved 2011-07-28	View
Complaint:	Unreasonable SPS requirements with no scientific basis or excessively averse to risk
Resolution status note:	Lesotho reported that the import license for agricultural products is required to ensure food safety and to prevent the spread of diseases and insects. It takes a day for a license to be issued, at the Department of Agriculture. Information on SPS requirements is readily available from the Department of Agriculture.
NTB-000-133	5.7. Minimum import price limits Policy/Regulatory	2009-07-27	Lesotho: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Lesotho regulates prices for dry beans
Resolution status note:	Lesotho reported that she does not regulate prices for any product; however our marketing department sometimes makes some price recommendations based on the market price for legumes. At times when these food stuffs have been subsidized due to lack of food supplies as a result of drought, prices are being regulated (only on subsidized programmes).
NTB-000-188	7.10. Other	2009-07-27	Mozambique: Ministry of Transport	Malawi	Resolved 2010-11-22	View
Complaint:	risk of robbery and theft along the way, particularly in Mozambique
Resolution status note:	This complaint is too general and therefore cannot be traced. Malawi reported that they were unable to substatntiate the complaint.
NTB-000-209	3. Technical barriers to trade (TBT) B33: Packaging requirements	2009-07-27	Zimbabwe: Ministry of Health	Zimbabwe	Resolved 2011-06-10	View
Complaint:	The health and phytosanitary regulations states that, "no person shall import into Zimbabwe any bottle, can, jar or other receptacle which has been used solely for storing or transporting honey or unprocessed royal jelly which honey or jelly was manufactured or produced in any country other than a specified[1] country unless such bottle, can jar or other receptacle has been sterilized after such use.
Resolution status note:	Zimbabwe reported that regulations were put in place to protect the environment.
NTB-000-205	1.1. Export subsidies A82: Testing requirement	2009-07-27	Malawi: Malawi Bureau of Standards	Zimbabwe	Resolved 2010-11-22	View
Complaint:	Delays in obtaining approval of test reports
Resolution status note:	Malawi reported that the challenge had been noted by Government and measures are being taken to improve the procedures by the Standards Bureau
NTB-000-201	7.6. Lack of information on procedures (or changes thereof)	2009-07-27	Malawi: Malawi Bureau of Standards	Zimbabwe	Resolved 2010-11-22	View
Complaint:	Difficulty in accessing information on what Standards are relevant
Resolution status note:	Malawi reported that the Malawi Bureau of Standards has booklets on standards which can be accessed by the business community on demand.
NTB-000-177	1.1. Export subsidies A11: Prohibitions for sanitary and phytosanitary reasons	2009-07-27	Malawi: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Ban on imports of fresh meat products from South Africa and Zimbabwe
Resolution status note:	Malawi reported that there is no ban on meat imports but licensing measures were introduced when there was an outbreak of foot and mouth and bird flu diseases
NTB-000-168	5.1. Quantitative restrictions	2009-07-27	Mauritius: Ministry of Trade	Malawi	Resolved 2012-03-30	View
Complaint:	Import restrictions on sugar
Resolution status note:	At the last NTB meeting in March 2011, Mauritius informed the meeting that import restrictions on sugar in Mauritius have been lifted
NTB-000-189	2.11. Lack of control in Customs infrastructure	2009-07-27	South Africa: Beit Bridge	Malawi	Resolved 2012-04-26	View
Complaint:	Pilferage of goods and the opening of sealed containers at the South African side of the Beitbridge border post
Resolution status note:	At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,South Africa reported that they would consult SARS to provide an explanation of how the border process works and on measures put in place to prevent the incident re-occurring. Once this information was received from SARS, it wiould be uploaded to the online system. It was therefore agreed to have this NTB resolved as this could have been a once off incident.
NTB-000-203	7.6. Lack of information on procedures (or changes thereof)	2009-07-27	Mozambique: Mozambique Bureau of Standards	Zimbabwe	Resolved 2010-11-22	View
Complaint:	Difficulty in getting copies of relevant Standards
Resolution status note:	Mozambique reported that the question reported that INNOQ ( Mozambique national Institute of standards) there are many many – Brochures for the relevant standards
NTB-000-138	5.1. Quantitative restrictions	2009-07-27	South Africa: Ministry of Agriculture	South Africa	Resolved 2010-11-22	View
Complaint:	Malawi imposes quantitative restrictions on Maize imports
Resolution status note:	Malawi reported that there is no policy to restrict maize imports but this one was applied to suppliers who did not comply with the contractual obligations of maize imports
NTB-000-180	7.9. Inadequate trade related infrastructure Policy/Regulatory	2009-07-27	Mozambique: Beira Port	Malawi	Resolved 2011-07-28	View
Complaint:	Beira & Nacala are the main ports for imports/export goods, which are currently overworked. Lack of institutional support.
Resolution status note:	Mozambique reported that this is not a barrier because Mozambique has three big ports fully operational. The Maputo port being the main one. In March the Single Window Project will become operational at the Maputo Port, to help reduce the time required for customs clearance
NTB-000-153	1.1. Export subsidies B41: TBT regulations on production processes	2009-07-27	Mauritius: Ministry of Trade	Tanzania	Resolved 2010-11-22	View
Complaint:	Mauritius have refused to buy beer from Tanzania on TBT grounds
Resolution status note:	Mauritius reported that this is no longer obtaining
NTB-000-185	5.4. Quotas	2009-07-27	South Africa: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	Annual quota allocations for sugar into SACU
Resolution status note:	South Africa report3ed that Quota allocations have been agreed to on the Sugar Protocol which is also part of the SADC Protocol on Trade
NTB-000-169	2.10. Inadequate or unreasonable customs procedures and charges	2009-07-27	Malawi: Malawi Revenue Authority	Malawi	Resolved 2010-11-22	View
Complaint:	Preshipment Inspection requirement for all imports over the value of US$2000
Resolution status note:	Malawi reported that Pre Shipment Inspection programme was phased out in 2007
NTB-000-166	5.1. Quantitative restrictions	2009-07-27	Malawi: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	There is an Import restriction on Portland cement
Resolution status note:	Malawi reported that NTB had been resolve internally.
NTB-000-152	2.8. Lengthy and costly customs clearance procedures	2009-07-27	Kenya: Kenya Revenue Authority	Tanzania	Resolved 2010-11-22	View
Complaint:	Kenyan customs often demand a customs insurance bond for transit goods that pass through Kenyan roads en route to Uganda , Rwanda, Burundi and DRC.
Resolution status note:	Issue resolved through EAC
NTB-000-217	2.9. Issues related to transit fees Policy/Regulatory	2009-07-27	Zambia: Zambia Revenue Authority	Zimbabwe	Resolved 2010-11-22	View
Complaint:	When Zimbabwean goods are exported to DRC via Zambia, Zambian authorities require that a bond guarantee be deposited with Customs authorities to safeguard the goods in transit. Zambian authorities call for the bond guarantee to be paid in hard currency at port of entry but refunds are made in Zambian currency at port of exit. The Zambian currency may be of no use to the exporter in the country of destination of the products or country of origin.
Resolution status note:	Zambia reported that all payments to Zambia Revenue Authority (ZRA) are in Zambian currency (Kwacha). Based on existing legislation which is consistent with international best practices, all goods transiting through Zambia are expected to be on a transit document (and covered by transit bond/security) or a monetary deposit on all those without bond cover. With the newly introduced Electronic Deposit account system in place, clients who pay a deposit at Entry point are able to get the refund at the Exit point provided they comply with deposit conditions.
NTB-000-134	5.7. Minimum import price limits Policy/Regulatory	2009-07-27	Lesotho: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Lesotho regulates prices by fixing a floor price for peas
Resolution status note:	Lesotho reported that she does not regulate prices for any product; however our marketing department sometimes makes some price recommendations based on the market price for legumes. At times when these food stuffs have been subsidized due to lack of food supplies as a result of drought, prices are being regulated (only on subsidized programmes).
NTB-000-184	5.12. Export restraint arrangements Policy/Regulatory	2009-07-27	Malawi: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	Export ban on maize, maize meal and other maize byproducts.
Resolution status note:	Malawi reported that the ban was effected when national stocks of maize were low but licenses were routinely given after the situation improved

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