Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 241 to 260 of 930

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-290	8.8. Issues related to transit	2009-09-08	Namibia: Namibia Revenue Authority	South Africa	Resolved 2010-11-22	View
Complaint:	Namibia requires provisional payments for all transit cargo through Namibia.
Resolution status note:	Namibia reported that the provisional payment is required to secure duties and taxes of the goods in transit that can be refunded upon submission of export documents by the exporter.
NTB-000-264	5.12. Export restraint arrangements Policy/Regulatory	2009-09-08	Namibia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	An export licence is required for all non-SACU SADC exports,even if product does not feature on the positive list. No general export licencing applies to SACU trade.
Resolution status note:	Namibia reported that an export permit but not a license is required for controlled products only
NTB-000-260	2.10. Inadequate or unreasonable customs procedures and charges	2009-09-08	South Africa: SARS	Namibia	Resolved 2010-11-22	View
Complaint:	Namibia's ASYCUDA system allows for direct inputs by both local and foreign traders and communicates well with customs clearance system used in the region (mostly ASYCUDA). South Africa has, years after Botswana and Namibia introduced it, introduced the SAD500(Single Administrative Document) for customs clearance system yet does not allow for direct input by traders/ freight forwarders not registered in South Africa into its system ( not ASYCUDA).
Resolution status note:	South Africa reported that Single Administrative Document (SAD) has been introduced to make the clearance of goods easier and more convenient for importers, exporters and cross-border traders on 01 October 2006. The SAD complies with international best practices and Customs standards; with similar documents having been introduced throughout the world
NTB-000-266	2.8. Lengthy and costly customs clearance procedures	2009-09-08	Namibia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	The following stringent conditions stringent and cumbersome conditions are applied on the re-export (in bond mainly to Angola) of controlled petroleum products subject to permit: a) A trade permit obtained from MTI a copy of which is to be supplied to the ministry. B) The oil company involved and prices qouted shall be reviewed in writing in MTI. c) Prices shall include all basic purchase costs
Resolution status note:	Namibia reported that this information is required for the Government to determine the amount of tax to be paid by the exporting company and for Custom and excise levies
NTB-000-258	6.2. Administrative fees Policy/Regulatory	2009-09-08	Namibia: Namibia Agronomic Board	Namibia	Resolved 2010-11-22	View
Complaint:	The Namibian Agronomic Board decided not to register agents for white maize imports anymore. The permit fee is now NAD51.00/permit and the permit is valid for a specific period (one month) only
Resolution status note:	Namibia reported that there is no need for agents for white maize imports. The permit fee of N$ 51.00 covers administrative costs only. Period of validation is one month because all imports are effected in one month. The import of maize and maize products from all 3rd parties is only regulated for the time the local harvest is not taken up by the local milling sector.
NTB-000-334	1.14. Lack of coordination between government institutions	2009-09-09	Eswatini: Ministry of Trade	Uganda	Resolved 2015-12-21	View
Complaint:	Permits are issued by diffrent authorities in diffrent cities. Agricultural import permits are issued by NAMBOARD in Manzini.; Dairy products imports are issued by Dairy Board in Manzini. Other miscellaneous goods import permits issued by Ministry of Finance in Mbabane.
Resolution status note:	On 21st December 2015, Uganda Focal point reported that this NTB had been long resolved. Uganda received a letter from Swaziland indicating that the issuance of permits had been streamlined.
NTB-000-320	5.7. Minimum import price limits	2009-09-09	Seychelles: Other Seychelles	Seychelles	Resolved 2010-11-22	View
Complaint:	There is price control on goods imported inti Seychelles. Prices of imported goods are limited by a maximum 30% mark-up
Resolution status note:	Seychelles reported that price control has been removed on all non-food items. Seychelles needs to eliminate NTB’s, therefore need to explore alternative ways of controlling price on food items.
NTB-000-322	7.9. Inadequate trade related infrastructure Policy/Regulatory	2009-09-09	Seychelles: Victoria International Airport	Seychelles	Resolved 2010-11-22	View
Complaint:	Inadequate cold room facilities at airports.
Resolution status note:	Seychelles reported that her membership in SADC, signing of the COMESA FTA and Seychelles acceding to the WTO, imports might increase specially for frozen goods. Having adequate cold storage facility at airport and sea port can be considered one future area of development
NTB-000-334	1.14. Lack of coordination between government institutions	2009-09-09	Eswatini: Ministry of Trade	Uganda	Resolved 2015-12-21	View
Complaint:	Permits are issued by diffrent authorities in diffrent cities. Agricultural import permits are issued by NAMBOARD in Manzini.; Dairy products imports are issued by Dairy Board in Manzini. Other miscellaneous goods import permits issued by Ministry of Finance in Mbabane.
Resolution status note:	This NTB has been long resolved. Uganda received a letter from Swaziland indicating that the issuance of permits has been streamlined.
NTB-000-316	2.8. Lengthy and costly customs clearance procedures Policy/Regulatory	2009-09-09	Seychelles: Port Victoria	Eswatini	Resolved 2010-11-22	View
Complaint:	There is a total lack of consistency in the application of customs procedures at all clearing offices in Seychelles
Resolution status note:	Seychelles proposed to have clearing agents undergo a competency training/exam for them to be well versed with application of customs procedures
NTB-000-307	2.10. Inadequate or unreasonable customs procedures and charges	2009-09-09	Democratic Republic of the Congo: Kasumbalesa	Democratic Republic of the Congo	Resolved 2010-12-02	View
Complaint:	Limited knowledge of customs procedures and documentation therefore officials impose arbitrary requirements at border posts
Resolution status note:	DRC is actively participating inthe SADC Customs Cooperation Committee thereby increasing knowledge of customs procedures and requirements
NTB-000-319	6.5. Variable levies	2009-09-09	Seychelles: Other Seychelles	Seychelles	Resolved 2010-11-22	View
Complaint:	A levy has been introduced on poultry imports
Resolution status note:	Seychelles reported that the Quotas system on poultry has been abolished. Seychelles has just recently introduced a levy on such imports.
NTB-000-318	6.5. Variable levies	2009-09-09	Seychelles: Other Seychelles	Seychelles	Resolved 2010-11-22	View
Complaint:	A levy has been introduced on pork imports
Resolution status note:	Seychelles reported that the Quotas system on pork has been abolished. Seychelles has just recently introduced a levy on such imports.
NTB-000-327	2.8. Lengthy and costly customs clearance procedures	2009-09-09	Eswatini: Bordergate	Eswatini	Resolved 2010-11-22	View
Complaint:	There is a lack of proper customs procedures and harmonization at the border posts as well as lack of an automated customs declaration system linking Swaziland Borders.
Resolution status note:	Swaziland reported that ASYCUDA ++ has been rolled out in 60 percent of the border posts. However it is fully operational on exports. Some modules especially those related to deferment on imports have not yet been implemented yet. Capacity constraints and lack of financial resources and telecommunications infrastructure continue to pose a challenge. Nonetheless, the amendment to the Customs and Excise Act seeking to introduce mandatory electronic declaration has gone through the first reading in Parliament. It is believed that the law will facilitate the allocation of resources to the automation programme. The Department has reviewed the Memorandum of Agreement signed with South Africa with an aim to initiate discussions that will lead to ICT interconnectivity.
NTB-000-314	2.8. Lengthy and costly customs clearance procedures	2009-09-09	Seychelles: Port Victoria	Seychelles	Resolved 2010-11-22	View
Complaint:	The clearing process is somewhat lengthy, and bureaucratic as appointments have to be made to clear goods
Resolution status note:	Seychelles reported that with the Asycuda system the clearing process can take 24hrs, all transaction can be done on-line. Appointments were given to clear goods to facilitate work of custom officers and avoid congestion at the port as handling capacity are limited. Need to confirm current situation.
NTB-000-330	7.9. Inadequate trade related infrastructure	2009-09-09	Eswatini: Bordergate	Eswatini	Resolved 2010-11-22	View
Complaint:	Anti Smuggling, Quality Control & Examination Teams at border posts lack proper equipment such as forklifts, motor vehicles to carry out inspection.
Resolution status note:	Swaziland reported that the procurement of equipment is affected by the lack of financial resources. However, measures are taken to have goods examined at owner’s premises where equipment is available.
NTB-000-328	2.8. Lengthy and costly customs clearance procedures Policy/Regulatory	2009-09-09	Eswatini: Revenue Authority	Eswatini	Resolved 2011-06-06	View
Complaint:	The customs declaration system linking Swaziland Borders is not automated.
Resolution status note:	Swaziland reported that the Swaziland Revenue Authority (SRA) started operating in January 2011 and replaces the Department of Customs and Excise. The organization is therefore fairly new and is still in process of developing appropriate customs clearances procedures which will be uniformly applied at all border posts. This also applies to recruitment and training of staff which is still is ongoing to reach the desired levels which will bring efficiencies in the provision of service at all borders.
NTB-000-311	8.7. Costly Road user charges /fees Policy/Regulatory	2009-09-09	Democratic Republic of the Congo: Ministry of trade	Democratic Republic of the Congo	Resolved 2010-07-30	View
Complaint:	High road charges and transport costs for exporters
NTB-000-332	2.3. Issues related to the rules of origin	2009-09-09	Eswatini: Customs	Eswatini	Resolved 2010-07-28	View
Complaint:	Delays have been experienced in the issuing Certificates of Origin
Resolution status note:	Swaziland reported that Customs Department issues certificates of origin for exports destined to US through AGOA and EU through Euro 1. The Trade Promotion Unit issues certificates for SADC and COMESA. Therefore there is need for clarity on which of these institutions is causing delays.
NTB-000-309	5.3. Export taxes Policy/Regulatory	2009-09-09	Democratic Republic of the Congo: Ministry of Trade	Democratic Republic of the Congo	Resolved 2010-07-30	View
Complaint:	Export duty is levied on timber.

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